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Deema

GYM EQUIPMENT

Help & Advice

Shipping

Which areas in Kuwait do you ship to?

We deliver to all areas across Kuwait.

How long will it take to receive my order?

We offer two delivery options: Standard Delivery (48 hours) and Express Delivery (24 hours). Delivery charges are calculated at checkout.

Returns and Refunds

How do I return a product?

Online Orders: If your item arrives damaged or defective, we'll arrange a pickup and exchange at no hassle to you. If you've simply changed your mind, you're welcome to return it to our showroom within 14 days of purchase.

Showroom Purchases: All returns must be brought back to the showroom regardless of the reason.

How long will it take to receive my refund?

Once the item is returned — either dropped off by you or collected by our driver — we'll inspect it and process your refund within 24 hours.

  • Paid by card? Your refund will be returned to your bank account.
  • Paid by cash? You can collect it in person at the showroom, or we can transfer it to your bank account if you send us a payment link.